CCS Scams Customer

I have been doing some more digging and found another article regarding CCS (I did not write it just found it:)

http://pub8.bravenet.com/forum/673333768/show/744632


"A little over a year ago, I purchased a "car care program" from a door to door salesman named Darrell. He looked like a wanna-be NASCAR driver, wearing a jacket plastered with different auto part sponsors. Darrell worked for an outfit called Community Car Service (CCS), and told me for $79.95 I would get a card good for 8 oil changes plus a whole bunch of other freebies (tire rotations, engine inspections, 2 DEQ inspections, 2 hours of free labor, etc) from the local shop in my neighborhood. It felt scammy, but I decided to buy it because the risk seemed worth the reward (10 bucks per oil change plus the other stuff), and I was paying cash.

A few days later, I went to my local shop for my first oil change. The owner was great and honored the "car care program" I had purchased from CCS, so I became an instant customer. I went back a second time and got the same service, and paid nothing for my second oil change. I also paid for additional work to be done on my car.

Everything was working out great until this morning. I went in for an oil change to find the shop had been sold to a new owner who no longer honored the "car care program." The new owner said the guy before him lost everything because of CCS and went bankrupt. He also told me that he had tried to contact Community Car Service on more than one occasion for a list of customers who had purchased the "car care program," but that they were on the move (relocating in different places around the area) and wouldn't return his calls or stop by his shop. When I went to look up the CCS website, which worked back when I purchased the program, I was greeted with a notice that their site was "temporarily unavailable."

To make a long story short, I'm not aware of the terms of the agreement the previous owner made when he hopped in the sack with CCS, but it was clearly a poor business decision. He only has himself to blame. But that doesn't change the fact that CCS is sketchy company who sells their "service" and moves on, leaving auto shop owners in the lurch and customers not getting what they paid for. Knowing what I know now, I would NEVER buy anything from them, and neither should you."